Privacy Policy

Effective as of: November 12, 2022

Connect App LLC, a Washington State limited liability company (“Company”, “Connect LLC”, “us” or “we”) respects the privacy of those who use our Services (“Users” or “you”). We believe in the need for transparency when collecting and using your Personal Information. We are committed to that notion of transparency by protecting it through our compliance with this policy.

We know you care about what information may be collected from and about you, how such information is used and shared, and the choices you have.

Accordingly, this policy (“Privacy Policy”) explains how we collect, use, and disclose your personal and other information through the Cennec website, https://www.cennec.com, (the “Website”) or the Cennec mobile application (the “Application” or together with the Website the “Services”). We will treat your information in a manner consistent with this Privacy Policy unless you have consented otherwise. Also, you may opt-out of certain uses and disclosures of your information, as further explained in this Privacy Policy.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing and using the Services, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy and you agree to be legally bound by its terms. This Policy may change from time to time. Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS OF THIS PRIVACY POLICY, YOU MAY NOT ACCESS OR USE THE SERVICES. USE OF THE SERVICES IS GOVERNED BY, AND SUBJECT TO, OUR TERMS AND CONDITIONS, AND THIS PRIVACY POLICY IS INCORPORATED THEREIN. YOUR USE OR ACCESSING OF THE SERVICES CONSTITUTES YOUR AGREEMENT TO BE BOUND BY THE TERMS AND CONDITIONS.

Children under the age of 18.

The Services are general use and are not targeted toward anyone under the age of 18 years of age or the age of majority in your jurisdiction, whichever is or older.

We are committed to the preservation of online privacy for all of our Users, especially children. the Services are intended for use exclusively by adults (i.e., those age 18 or older). We will not knowingly collect any Personal Information from children under the age of 18. If you are the parent or guardian of a child under the age of 18, and you become aware that Personal Information from a child under 18 has been collected by us, please contact us at hello@cennec.com

California residents under 16 years of age may have additional rights regarding the collection and sale of their Personal Information, although we do not sell Personal Information of any User. Please refer to “California Privacy Rights.”

Personal information we collect.

In order to establish your account and/or provided more tailored Services to you, we may receive from you the following types of Personal Information:

Personal identifiers and characteristics (“Personal Information”). We collect information such as (i) passport number and/or driver’s license number for verification purposes, (ii) contact information (including your name, email address, postal address, and telephone number), (iii) gender, race or ethnic origin, (iv) political opinions, religious, philosophical, moral beliefs, (v) social welfare, sexual orientation, and/or marital status, (vi) age/date of birth, (vii) professional, education information and other demographic information, (viii) payment method and payment information, (ix) authentication information you create (such as account password), (x) and device identifiers (such as advertising IDs, pixel and cookie IDs, IP address, ICCID), and (xi) other Personal Information collected through the Services.
Usage Data. We reserve the right to collect information based on your usage of the Services which is information collected automatically by us or by third party services we have engaged for that purpose, which can include: the IP addresses or domain names of the computers utilized by the Users who use the Services, the URI (Uniform Resource Identifier) addresses, the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Services) and the details about the path followed within the Services with special reference to the sequence of pages visited, other parameters about the device operating system and/or the User’s IT environment, and data, conversion rates, marketing and conversion data and statistics, reports, analytics data, reviews and surveys (“Usage Data”). Usage Data is essentially anonymous when collected, but could be used indirectly to identify a person.
Geolocation information, such as IP-based or precise geolocation information. This may be collected automatically or based on information you provide.
Your marketing preferences, such as your online interested-based information including things you click or other sites you visit on your device.
User information required for your contract with us, invoicing data, and also service usage data that prove that the service is used in accordance to your subscription terms, We may also acquire additional data through our Users’ support requests to the extent this is required for us to resolve a technical issue or respond to a request or complaint. We may also email to our Users newsletters, announcements regarding the Company and our products, or marketing material. If you no longer wish to receive such emails, you can remove yourself from the recipients list at any time by selecting the “unsubscribe” link provided within the e-mail footer. If you are providing information (including Personal Information) about someone else, you must have the authority to act for them and to consent to the collection and use of their Personal Information.
Content that you create, input, submit, post, upload, transmit, store or display in the process of using the Services. Such Content includes any Personal Information or other sensitive information that you choose to include. Although the Company owns the code, databases, and all rights to the Services and any related service, Users retain ownership, control and all rights to their records and data, which are their property.

How we collect the information.

We collect Personal Information about you from the following sources:

Directly From You. We may collect Personal Information during your access or use of the Services and through other online and offline interactions. For example, when you provide information to enable us to match you with other Users on our Services, when you sign up for marketing, make purchases, create an account, contact us for customer service or other assistance, and participate in promotions.
Cookies and Tracking Technologies. When you access or use the Services, we may collect data about your device, internet usage, location, website activity, and other details about your use of the Services through cookies and other tracking technologies. For further information on these practices, see “Cookies and Other Tracking Technologies.”
Other Third Parties and Publicly Available Information. We may collect Personal Information from other third parties that provide information to us, such as advertising networks, government and other public sources, and social media platforms and networks. We do not sell or otherwise provide your Personal Information to third parties for their own business uses, including but not limited to marketing.

How we use your Personal Information.

We may combine information that we receive from the various sources described in this Privacy Policy, including third-party sources, and use or disclose it for the following purposes:

To provide you with the Services and to respond to your inquiries, process transactions and payments, fulfill your order, communicate with you, authenticate Users, verify your eligibility for certain programs or benefits, and otherwise facilitate your relationship with us and other Users.
To facilitate matches with other people and to optimize the chances matches will become an ideal connection.
For marketing, such as to market the Services or goods and services of those of our affiliates or other third parties.
For insights, such as to identify trends and make inferences about you and your interactions with us or our affiliates, such as to analyze your behavior and preferences, and to evaluate and improve the products and services of our affiliates. We reserve the right to participate with third party analytics partners to monitor and analyze web traffic which can be used to keep track of User behavior on the Services.
To comply with legal obligations, including keeping records required by law or to evidence our compliance with laws or to provide information to law enforcement.
For internal business and operational purposes, such as:
1. internal business administration, such as managing User accounts, including keeping general records of Users, sales, customer care, and other interactions;
1. auditing related to our interactions with you;
1. security purposes, such as to protect genuine Users and our business from fraud, to minimize the risk of false details being used, and to avoid abuse by fraudsters;
1. to manage competitions or other promotions that you have chosen to participate in;
1. to comply with contractual obligations;
1. to improve or develop our products and services (including our marketing activity more generally), including operating the Services and improving or personalizing your experience (such as building profiles about you or how you interact with us); and
1. for internal research and quality assurance.
Business Transfers in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. You will be notified on any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.

We may use de-identified, anonymized, pseudonymized, or aggregated versions of your Personal Information for any purpose.

How we share your Personal Information.

We and our affiliates may share your information with each other. We may also share your Personal Information with third parties in the ways that are described in this Privacy Policy.

Affiliates: We may share your Personal Information with our affiliates, partners, employees, officers, and agents.
With Third Parties to Provide You with Services or Communications: We may disclose your information to third parties to provide you with services or benefits such as fixing product bugs, technical development, direct marketing to you, and strategic planning. We currently share your information with the following third parties for these purposes:
1. MailChimp. (MailChimp is a d/b/a of The Rocket Science Group LLC, part of the Intuit group of companies). MailChimp’s Terms and Conditions and Privacy Policy can be found here.
1. Amazon Web Services (“AWS”). Information about how AWS treats data it has access to as a customer of the Company is available from AWS in the form of Data Privacy FAQ.
1. Google Analytics. We encourage you to review Google Analytics’ Terms of Service.
With others for Legal, Security, or Safety Purposes: We may share your Personal Information (i) as required by law or legal process; (ii) to prevent or investigate suspected or possible fraud, harassment, or other violations of any law, rule, or regulation; (iii) to prevent or investigate suspected or possible violations of any terms or policies applicable to the Services or other services provided by us or our third party providers or affiliates; and (iv) to protect or defend us or to enforce our legal rights.
In Connection with a Corporate Transaction: We also may transfer your Personal Information in connection with a sale, merger, change of control, bankruptcy, or similar transaction.
NOT With Business Partners for their Own Purposes: We will not share your Personal Information with business partners or other third parties for their own purposes.
With other third parties with your consent.‍

Cookies and Other Tracking Technologies.

Like many other websites and applications, we may automatically collect certain information regarding Users. Such information may include, without limitation, the Internet Protocol (“IP”) address (which may be used to determine your geographic location) of your computer/internet service provider, your device ID, your zip code, the date and time you access the Services, the Internet address of a referring website, the operating system you are using, the sections or pages of the Services that you visit, and the images and content viewed. Some of the ways in which we or the Website may collect and use such information are further described below.

The Website uses cookies, a type of technology that installs a small amount of information on a User’s computer or other device when they visit a website. Cookies permit a website to recognize future visits using that computer or device. The Website uses cookies and similar technologies on the Website to customize your visit, to enhance our service, or for other purposes. For example, information provided through cookies is used to recognize you as a previous User of the Website and to offer personalized content. We may also use and share such information to personalize marketing (for The Company or for our affiliates, as further described in this Privacy Policy). You may choose to decline cookies by adjusting your browser preferences but doing so may affect your use of the Website and your ability to access certain features of the Website. Cookies and similar technologies may be used by our affiliates, a tracking utility company, and other parties to make it easier for you to navigate to our Website, serve advertisements, and other purposes. We do not have access to or control over these cookies and technologies and we cannot state whether these parties will comply with this Privacy Policy.

Our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count Users who have visited pages to which we link, or opened an email, and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Information collected by Cookies and other tracking technologies may be collected and shared for the purposes described in this Privacy Policy. We may also use the data to build a better picture of the type of offers and products that you might be interested in, for “Interest-Based Advertising” (described below) and push notifications. We also may use general location data, preferences, or other information received from the Services to send you tailored marketing messages, including making product recommendations. We may also anonymize or aggregate any information collected using cookies and other tracking technologies and may use and share such data for any lawful purpose.

Interest-Based Advertising.

We may use the information we collect (alone or in combination with information provided by third parties and service providers) to deliver targeted advertising (about the Company or other third-party products and services) to you when you use the Services or other websites. Information about you (such as email address) as well as cookies and other tracking technologies (described above) may be used in this process. For example, if you are searching for information on a particular product, we may use that information to cause an advertisement to appear on other websites you view with information on that product.

If you would like to opt-out of these interest-based advertisements, please see provisions related to Opting Out below.

Data Retention.

We will retain your Personal Information for as long as your account is active (as determined by us) and for a reasonable time thereafter, or such other time period as prescribed by law. We also may retain your Personal Information for a longer period of time as needed to provide you services or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Even if we delete some or all of your Personal Information, we may continue to retain and use aggregate, anonymous data previously collected and/or anonymize and aggregate your Personal Information.

Updating personal Information.

Through the Application, you can make changes or updates to your Personal Information. You must have the login details for your account in order to access your account and to make such changes. If you have lost/forgotten your login details, you may use the Application’s recovery features to gain access.

Contests and Promotions.

If contests or promotions are made available, the applicable contest or promotion rules may include rules regarding the collection, use, and disclosure of Personal Information. To the extent that those specific rules conflict with this Privacy Policy, the contest or promotion rules will supersede this Privacy Policy with respect to the conflicting terms and the non-conflicting terms of this Privacy Policy and our Terms and Conditions will continue to apply.

Your Choices.

We strive to provide you with choices about how information is used and shared. There are several ways in which you may opt out of the various programs and services we provide. Some of the ways in which you may opt out are described below.

Opting Out of Our Services. If you receive a marketing email from us, you may unsubscribe from future marketing emails in accordance with our standard unsubscribe process. If you wish to opt out of other Services, you may do so by closing your account and uninstalling the Application.

Interest-Based Advertising Opt-Out and Do Not Track Signals. With respect to “do not track” (a/k/a “DNT”) signals or similar mechanisms transmitted by web browsers, the Website does not respond to or honor such signals or mechanisms. This means that third parties, such as ad networks, web analytics companies, and social networking platforms (some of whom are discussed elsewhere in this Privacy Policy), may collect information about your online activities over time and across our Website and other third-party online properties or services. These companies may use information about your visits to our Website and other sites, and general geographic information derived from your IP address, in order to provide advertisements about goods and services of interest to you. For more information about third-party advertisers and how to prevent them from using your information, please visit http://www.networkadverDsing.org/choices/. This is a site offered by the Network Advertising Initiative (“NAI”) that includes information on how consumers can opt- out from receiving interest-based advertising from some or all of NAI’s members. You can also visit http://www.aboutads.info/choices, which is a site offered by the Digital Advertising Alliance (“DAA”) that includes information on how consumers can opt-out from receiving internet-based advertising from some or all of DAA’s participating companies. Opting out of interest-based advertising does not mean that you will no longer see any advertisements; rather, you will still see advertisements that are general and not tailored to your specific interests and activities. Further, cookie-based opt-outs must be performed on each device and browser that you wish to have opted-out.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.

Data Security.

We will implement reasonable and appropriate security procedures consistent with prevailing industry standards to protect data from unauthorized access by physical and electronic intrusion. Unfortunately, no data transmission over the Internet or method of data storage can be guaranteed 100% secure. Therefore, while we strive to protect your Personal Information by following generally accepted industry standards, we cannot ensure or warrant the absolute security of any information you transmit to us or archive at the Services.

Compliance with Laws and Law Enforcement.

We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of the Company or a third party, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable.

California “Shine the Light”.

Under California Civil Code Section 1798.83 (“Shine the Light”), California residents have the right to request in writing from businesses with whom they have an established business relationship: (a) a list of the categories of Personal Information, as defined under Shine the Light, such as name, email address and mailing address and the type of services provided to the customer that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes; and (b) the names and addresses of all such third parties. If you are a California resident: (i) to request the above information, or (ii) if you do not want your Personal Information shared with any third party who may use such information for direct marketing purposes and wish to opt out of such disclosures, please contact us by email at hello@cennec.com. PLEASE NOTE: WE DO NOT SHARE USER INFORMATION WITH THIRD PARTIES FOR THEIR OWN BUSINESS OR MARKETING PURPOSES.

If we did share our User’s Personal Information with third parties for their own marketing purposes (which we do not), under Shine the Light, we would not be responsible for removing your Personal Information from the lists of any third party who has previously been provided with your information, and any elections or privacy choices you may make with respect to receipt of certain types of e-mails or marketing communications from us would not apply to any such third parties. You would need to directly contact any third parties that send you communications regarding choices that they may make available to you concerning such communications.

Disclosures Regarding U.S. State Data Privacy and Protection Acts.

As of the date of this Privacy Policy, data privacy and/or protection Acts are either in force or soon will be in the following states: California, Virginia, Colorado, and Nevada (“State Laws”). Based on the size of the Company and/or our activities, we are not currently subject to these State Laws but may become subject to them in the future. Nonetheless, the different State Laws, if applicable, would provide certain rights to residents of those states. While not subject to those laws, we are committed to transparency with respect to the collection and use of your personal data, so we provide the information below so that residents of those states, and all of our Users, understand how we interact with their personal information in the context of what would be required under those laws. In addition to the information provided elsewhere in this Privacy Policy:

Right to Know: We collect only the information that you have provided to us, which is personal information, and the information provided to us by the tracking technologies as described herein, which is generally aggregate and anonymized.
Rights to Access, Correct and/or Delete: You have control of all personal information you provide to us. We have given you the ability to access, correct, and/or delete any of your personal information or your entire account with us.
Sale or Sharing of Data for Marketing Purposes: We do not share or sell your personal information to third parties for their marketing purposes.
Sharing of Data with Third Parties Generally: As described further in this Privacy Policy, we may share some or all of the personal information you have provided to us with third-party service providers integral to our provision of the Services to you. They are Amazon Web Services, Google Analytics, and MailChimp.
Right to Opt-Out: We have provided you with the ability to opt-out of marketing and data profiling where technologically feasible, as further described in this Privacy Policy.

Non-U.S. Data Privacy and Protection Laws.

IF YOU ARE SITUATED OUTSIDE OF THE UNITED STATES, THIS SECTION APPLIES TO OUR COLLECTION, USE, AND DISCLOSURE OF YOUR PERSONAL DATA AND ADDITIONAL RIGHTS YOU HAVE UNDER APPLICABLE LAW.

The Company is located in the United States and is not taking actions or engaging in activity that could be considered targeting the Services to persons outside the United States. As such, our activities are not within the scope of the European Union’s General Data Protection Regulation (GDPR) or the United Kingdom’s General Data Protection Regulation (UK GDPR), in particular. Regardless of your location or nationality, if you are accessing the Services from outside of the United States, your use of the Services constitutes consent to transfer and process your personal data in the Unites States and your agreement that the processing of your personal data is subject to the laws of the United States.

Privacy Policy Changes.

We have the sole discretion to change, modify, add, or remove portions of this Privacy Policy from time to time. Our collection, use and disclosure of your information will be governed by the version of this Privacy Policy in effect at the time of such collection, use or disclosure. If we materially change the way that we collect, use or disclose your Personal Information, we will notify you through the Application or by email, and you will be required to read and accept the new terms in order to continue to use the Application. Your continued use of the Services following the posting of any changes to this Privacy Policy means that you accept such changes.

Contact.

You may contact us at:

Connect App LLC

Attn: Privacy Policy Officer Email: hello@cennec.com